Booking
and cancellation policy.
Bookings:
a deposit, or payment in full, is required to
secure all bookings.
If
a booking is made within 3 months of your stay
the deposit will be a minimum of 50% of your
invoice total.
For bookings made longer than 3 months in advance,
an initial deposit of one night stay is required,
followed by further payment(s) as detailed on
your quote. Failure to make payments as detailed
on your invoice may result in your booking being
cancelled and monies paid forfeited.
Payment in full will be required prior to, or
on, arrival.
Shortening length of stay: Once a number
of dates are booked this cannot be changed to
fewer nights. (Terms for cancellation will apply)
Changes to dates booked: On some occasions
I may be able to accommodate this, however it
is not guaranteed. If I am not able to accept
a change of dates the original booking will
stand. (Terms for cancellation will apply).
Cancellations - no refund of deposits
or payments received.
Transfer
of booking - if a cancellation occurs 30
days, or more, prior to the arrival date, and
the reason for the cancellation is accepted
by management, the amount paid may be transferred
to a future date**
**Transfer of monies to a future date will
be subject to availability and any other appropriate
restriction set down by the manager (ie. holiday
periods and any minimum stay requirements etc.)
Any booking transferred must be completed within
6 months of the original booking.
Notification: To be eligible to transfer
a booking the cancellation must be notified
in writing or by email, setting out the reason
for the cancellation. Phone cancellations must
be followed up with a written confirmation to
be considered a valid notification.
Bookings Confirmed Without Prior Payment:
On rare occasions (i.e. an emergency, government
or company booking) a booking may be accepted
without prior payment, once a booking is confirmed
full payment will be required whether dates
are used or not.
